>Detailed Work Experiance
Detailed Work Experiance
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Plantation Place,
October 4th 2004 - June 27th 2008
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IT Consultant
Accenture is one of the worlds largest IT consultancies. Mr. Gildeh was employed with Accenture in their Information Management group, AIMS, where he specialised in Portals & enterprise Content Management (PCM) and Business Process Management (BPM) systems. He was one of the lead FileNet experts for AIMS globally and was responsible for sending FileNet related communications to the AIMS EMEA group. He was also one of the lead MOSS (Sharepoint) 2007 experts globally.and has delivered two large Intranets using the platform.
During his last 1.5years at Accenture he participated in Accenture's volunteer program, Accenture Development Partnerships, using his expertise in PCM to work directly with many of the worlds largest NGOs (Non-governmental Organisations or charities). Because of his unique expertise on the program, he formed and led the PCM practice in ADP helping to sell major PCM projects for the program and overseeing or directly managing many of them.
Mr. Gildeh also took the lead on building a relationship between Alfresco and Accenture, and was actively involved in doing research, sharing information within the group and arranging training and introductory meetings between the two companies.
Client/Company: Catholic Relief Services (CRS) Project Duration: Oct. 2007 - June. 2008 Location: Baltimore (MD), USA / Pune, India Technologies Used: MOSS (Sharepoint) 2007 After the success of the NetHope project, Mr. Gildeh was asked to lead a large Intranet implementation for Catholic Relief Services (CRS) in Baltimore, MD. CRS is a global NGO with 4,500 people based in 100 countries, many of which have very poor connectivity to the Internet. CRS's challenge was to design and build a single knowledge sharing and collaboration portal for the entire organisation to increase its effectiveness at delivering its benefits to people in need. MOSS 2007 was chosen for the platform and the project started right through from the initial analysis and design of the Intranet right through delivery, where Mr. Gildeh led a team of 7 local developers in Accenture's Pune Delivery Centre in India.
The Intranet required extensive use of all the features of MOSS 2007, apart from BI, and below is a summary of the key features:
Client/Company: Large Hong Kong Utilities Company Project Duration: Oct. 2007 - Oct. 2007 Location: Hong Kong Technologies Used: FileNet P8 v4.0, FileNet Records Manager
As part of a large migration program to FileNet P8 v4.0, Accenture was asked to design and build FileNet Records Manager onto the new repository. Mr. Gildeh used his in-depth expertise on the FileNet platform to design and build a prototype of the new system, as well as train local developers on how to develop on FileNet P8 and its main concepts. He also presented to the client several times to address their questions on how Records Manager worked and was going to be used in their business.
Client/Company: EITI Project Duration: Jul. 2007 - Oct. 2007 Location: Bangkok, Thailand Technologies Used: Drupal 5, PHP, MySQL
The Extractive Industries Transparency Initiative (EITI) is an NGO based in Norway that aims to strengthen governance by improving transparency and accountability in the extractives sector so that the revenue generated by natural resources such as oil and gas is used to help the countries people and not squandered by corruption. EITI asked ADP to design and deliver a brand new website for their organisation. Under Mr. Gildeh's guidance, the Drupal platform was chosen and used to deliver the site.
Mr. Gildeh oversaw the proposal for EITI, and then acted as lead technical architect on the project to support the non-technical project manager. Helping to oversee a team of 4 local developers in Bangkok, the site was designed and built from the ground up using Drupal and made extensive use of the platforms content management features to ensure the site was easy to update by non-technical users.
Client/Company: Ashoka Project Duration: Jun. 2007 - Sep. 2007 Location: Bangkok, Thailand Technologies Used: Drupal 5, PHP, MySQL
Ashoka is an NGO based in Washington DC, USA, that helps social entrepreneurs around the world by providing support and investment for their projects. ADP was asked to design and delivery a website that allowed socially minded investors to connect with the social entrepreneurs Ashoka works with so they could find out more about the work they do and also invest in social entrepreneurs they like.
Mr. Gildeh project managed and oversaw a team of 4 developers in Bangkok, to design and deliver a social networking site on the Drupal platform. Using his in-depth knowledge in Drupal, he oversaw all the requirements gathering and wrote the technical design before leading the delivery of the portal until go-live. The site required several custom modules, some of which Mr. Gildeh developed himself, to enable some of the key social networking community features required on the site.
The live site can be viewed here: http://e2e.ashokalab.org
Client/Company: NetHope Project Duration: Jun. 2007 - Jul. 2007 Location: Bangkok, Thailand Technologies Used: MOSS (Sharepoint) 2007
Mr. Gildeh was responsible for overseeing one consultant working on a side project for one of NetHope's portals, ICT4emergencies.org. The site itself had been launched over a year before, but had not gained much traction in terms of traffic and users. The project addressed two of the areas that could be improve the traction: adding new content and online marketing. The final result was a review and update of the sites content to make it up to date and a full online marketing strategy for NetHope to carry out and get the NGO community more involved in.
Client/Company: NetHope Project Duration: Jun. 2007 - Sept. 2007 Location: Bangkok, Thailand Technologies Used: MOSS (Sharepoint) 2007
After successfully delivering the initial project for NetHope, Mr. Gildeh was asked to lead the delivery of the NetHope Intranet on MOSS (Sharepoint) 2007. Overseeing a team of 4 developers in Bangkok, the initial design was refined and developed over several months before successfully launching to NetHope's 22 member NGOs in September. The Intranet itself had the following key features:
Mr. Gildeh oversaw the development of the entire site, monitoring progress and reporting directly to the client. He was also responsible for delivering the following during the project:
The project was a great success, and has become a showcase not just for the MOSS 2007 platform, but also on ADP's capabilities to deploy large enterprise Intranets. This has led to additional work for ADP with other NGOs.
Client/Company: NetHope Project Duration: Mar. 2007 - May. 2007 Locations: Washington DC, USA / Bangkok, Thailand / Seattle (WA), USA Technologies Used: N/A
NetHope is an IT consortium of 18 global NGO’s. Mr. Gildeh was bought on as an SME and to lead a portal assessment, vendor selection and redesign of NetHope’s portals. NetHope currently owns three portals: a collaboration Intranet, KX (ICT4emergencies.org), and website (NetHope.org).
Mr. Gildeh worked from Bangkok and had direct contact with the global CIO’s from each member organization, organizing conference calls and online meetings across multiple time zones to collect the requirements and needs of NetHope and its members for the portals, meet with vendors to assess their solutions, and redesign a new Intranet and Extranet for NetHope. During the project, Mr. Gildeh had limited management support, and was the first point of contact for all client issues and queries, and was also responsible for managing and training a Belgium Solutions colleague working alongside him in Bangkok.
During this project, Mr. Gildeh became an SME in collaboration portals and technologies, building on his existing background in Portals and Content Management, and had exposure to some of the leading vendors in this sector including MOSS 2007, Plone, Alfresco, IBM Quickplace and SAP NetWeaver.
Mr. Gildeh then flew to Microsoft’s Redmond Campus in the US at the end of the project to present the final results of the project to over 80 NGO members and vendors, including Microsoft executives, as well as demonstrating a working MOSS 2007 prototype of NetHope’s collaboration portal for their Intranet.
The feedback from the client, and member NGO’s was outstanding, and resulted in the project being used as a showcase for other NGO’s also planning to build a collaboration platform. This has let to further work for Accenture with NetHope and other NGO’s, and also establishing Mr. Gildeh as an SME for the other NGO’s who need advice and direction on collaboration portals, MOSS 2007 and other Portal & Content Management issues.
Client/Company: Large UK Government Organisation Project Duration: Jan. 2007 - Feb. 2007 Location: London, UK Technologies Used: N/A
Mr. Gildeh was brought in as a Portal & Content Management SME to help lead the Managing the Web work package at a large UK government organisation, as part of the overall HR&Learning Transformation Program. This Program aimed to improve both the effectiveness (in terms of operational service delivery) and efficiency (in terms of headcount reduction) within the HR&Learning business unit.
A Target Operating Model had already been developed, and this model was fundamentally dependent on a vision of 75% self-service (in terms of transactions, information requests etc). Furthermore it was acknowledged that there are significant issues with the current HR&L Intranet site and that these must be addressed in order to support the future vision of 75% self-service.
The Managing the Web work package was initiated within this context and with the following objectives to be delivered from January to June 2007:
Unfortunately significant financial pressures within the government organisation towards the end of FY06/07 meant that the scope of the HR&L Transformation Progamme had to be revised. This revision included premature termination of the Managing the Web work package 4 weeks into the project. Deliverables that were handed over to the client at this point included the outputs from various focus groups and a final draft of the HR&L Intranet Assessment (including the as-is assessment, a set of recommended 'quick wins' that could be implemented immediately and some high level recommendations / design principles for the strategic solution).
Client/Company: Large Korean Electronics Company Project Duration: Dec. 2006 - Dec. 2006 Location: Seoul, S.Korea Technologies Used: N/A
Mr. Gildeh worked in the Seoul office in Korea to work on a proposal to redevelop a large electronics company's US website, laying the foundations for a global roll-out of the new website and eCommerce in the future. The project was currently being run by a large competitor, however some doubt had been raised about the competitor's ability to deliver on time. Mr. Gildeh was involved in developing a presentation to assess the competitors implementation strategy and show how Accenture could do it better. This presentation was delivered directly by himself and 3 other members, to the Vice President of global marketing for the client and his peers. The presentation was successful and led to a second week of due diligence by the client, with Mr. Gildeh working closely with his supervisor to answer a set of questions raised by the client, and a full proposal. Mr. Gildeh was also responsible for the project planning and resourcing of the project which was needed for pricing our proposal to the client. Under tight deadlines, the proposal won over the VP and his marketing team but failed to convince the client's CIO who felt it was too much risk to switch vendors half way through a project. However, the proposal convinced the client that Accenture is the best long term partner for the client and has put Accenture in the fore-running for several other related opportunities with the client that have surfaced.
Client/Company: Large UK Bank Project Duration: Sept. 2006 - Sept. 2006 Location: London, UK Technologies Used: FileNet P8 v3.5 & v4.0, AIX 3.5
Mr. Gildeh joined the analysis and estimation phase of a FileNet installation project involving ECM and BPM. He was responsible for the technical infrastructure design, working closely with the bank's group IT to design a FileNet platform for FileNet P8 version 3.5 and later version 4.0. Mr. Gildeh was also responsible for gathering estimates for time and costs to build the FileNet system, and an analysis of the FileNet components required for the client's requirements. The final deliverable was a report detailing the FileNet System design and cost estimates for implementation.
Client/Company: Alliance & Leicester
The Pandora project was to build an enterprise system based on FileNet P8 with Image Services, to handle the digital storage of 600,000 cheques a day, workflow automation of business processes, and the custom development of a case management system. Mr Gildeh was the lead technical architect on the project, initially working on a small prototype. The prototype let to Mr Gildeh taking the expertise gained from it, to designing the architecture of the final system. Mr Gildeh was assigned a team lead role, managing 10 people at one time, to develop and deliver the system under tight deadlines. Mr. Gildeh then moved on to head the performance testing of the entire system before it went live. He was also responsible for identifying and fixing any performance bottlenecks. During this period he was also responsible for managing the system before go-live, dealing with any issues before the go-live date. This went smoothly, and Mr. Gildeh assisted in the handover of the system to the client during this period. The system is now live and used by over 150 users inside the bank with great success. The project is now a showcase for both Accenture and FileNet and has been referred to in several trade journals and case studies. Click here to read Accenture's case study on the project.
Client/Company: Large UK Bank
The objective of Accenture's engagement was to develop a data warehouse of all the banks corporate customers for compliancy with the Basel II Accord regulations, affecting all public banks. The Basel Data Repository (BDR) was to be used for reporting to the bank and the FSA as well as allowing the bank to manage its liabilities more effectively, as specified by the accord.
Mr. Gildeh was involved in the test team for the BDR. Mr. Gildeh's responsibilities involved:
Mr. Gildeh's biggest accomplishment on this project was in the development of automated test tools in Excel and Access. Using these programs and the VBA language to write macros, the manual test process of putting data into the BDR, running the BDR calculations, extracting the results and comparing it to previously verified data, was automated, dramatically speeding up testing of the database.
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Sony Semiconductor & Device,
June 9th - August 31st 2003 |
Software Design Engineer
Sony Plc. is one of the world's largest producers of consumer electronics. Mr. Gildeh worked in the MPEG-4 group, which at the time was producing an MPEG-4 decoder chip for the transmission of video over mobile phones using the new 3G networks. Before prototypes of the new chips were to be manufactured (at a high cost) the chips were first simulated on a computer. Most importantly, the proprietary decoding algorithms used to get the best possible picture from the MPEG-4 video stream needed to be tested to make sure they conformed to the MPEG-4 standard. Thus a software decoder was developed in C for testing purposes. However, the software decoder was not user friendly to use in testing. Mr. Gildeh was assigned to develop a graphical test bench that could run the decoder, showing the results in real time, as well as providing graphical analysis of the picture quality. Mr. Gildeh developed the GUI test bench in Visual C++ .NET, using Microsoft's DirectShow architecture to take the decoders output and display it in the test bench window. This involved a good understanding of the MPEG-4 transport layer and Microsoft's DirectShow architecture.
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Strategic Park,
August 6th 2001 - August 9th 2002 |
Embedded Systems Engineer (Placement)
Tandberg TV is a manufacturer of broadcasting equipment for the digital TV industry. It produces a range of encoders, decoders and transmission equipment based on the MPEG standards for terrestrial, satellite and cable TV. Mr. Gildeh worked in the MPEG-2 Encoders group. The group produces a series of MPEG-2 encoders that take video from a variety of sources and produces an MPEG-2 data stream that is ready for broadcasting. Mr. Gildeh's responsibilities involved making hardware and software designs and modifications to their latest encoder at the time, as well as testing for and fixing bugs on the prototypes. Mr. Gildeh took on two major projects by himself during his period at Tandberg TV: The first was the implementation of new firmware code (written in C) to implement 24-bit linear audio on the encoder's audio DSP chip as well as testing the results. The second was to develop a program in C for Tandberg TV's factory to facilitate the testing and diagnosis of boards coming off the production line. The software took JTAG test data and if faults were found, would use this data to pin point the location of the fault on the board from the hardware schematics, producing an HTML page to display the results. This greatly increased the testing and diagnosis of boards from an average of 30 minutes per faulty board to 30 seconds.
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132 State Route 365,
June 21st - August 21st 1999 |
Camp Counsellor Went with Camp America to work with challenging kids with ADD (Attention Deficit Disorder). Started a photography course for the camp, purchasing all the necessary equipment, and taugh sailing to the kids. Successfully learned to adapt and live in a foreign country.
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